Returns & Exchanges
At Natural Life, we want you to love your sustainable fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. We are committed to ensuring your shopping experience is as effortless and eco-friendly as the clothing we create.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original compostable packaging with all tags attached to ensure the product remains in resellable condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund to the original payment method within 5-7 business days.